Booking Guide
Booking your rental car with Bali Rent Cars is simple and convenient. You can browse our fleet, select your rental dates, submit your booking request, and complete your payment online.
Please follow the steps below.
Recommended for customers who prefer our reservation team to review and confirm availability before payment.
Step 1
Choose your preferred currency (default is USD).
Step 2
Browse Our Fleet and select your preferred vehicle.
Step 3
Select:
- Rental duration
- Start date
- End date
- Number of vehicles
Step 4
Click Request Booking.
Step 5
Review your booking details.
Step 6
Complete your billing information.
Step 7
Add your pickup or delivery details in Order Notes.
Step 8
Submit your booking request.
Step 9
Our reservation team will review:
- vehicle availability
- rental schedule
- delivery location
Step 10
You will receive confirmation together with payment instructions if your booking is approved.
Recommended for customers who wish to complete their booking and payment online immediately.
Step 1
Choose your preferred currency.
Step 2
Select your rental vehicle.
Step 3
Choose:
- rental duration
- booking dates
- vehicle quantity
Step 4
Choose either
- Deposit Payment
- Full Payment
Step 5
Click Add to My Car Rental.
Step 6
Review your booking.
Step 7
Proceed to Checkout.
Step 8
Complete your billing details.
Step 9
Provide pickup information (Order Notes).
Step 10
Choose payment method.
Step 11
Accept Terms & Conditions.
Step 12
Click Place Order.
Step 13
Receive booking confirmation by email.
Step 14
Check your order status in My Account → Orders.
Perfect for airport transfers, sightseeing, business trips and family holidays.
Step 1
Visit the Cars with Driver Service section.
Step 2
Choose your preferred vehicle.
Step 3
Select your rental dates.
Step 4
Complete your itinerary or special requests.
Step 5
Submit your booking request.
Step 6
Our reservation team will confirm:
- vehicle availability
- driver availability
- itinerary
- quotation (if required)
Step 7
Complete your payment after confirmation.
Self Drive vs With Driver Service (for Medium Family Cars)
Self Drive
✔ Drive the vehicle yourself.
Suitable for experienced drivers holding a valid driving license.
Booking available through:
With Driver Service
✔ Includes a professional English-speaking driver.
Fuel and driver service are included according to your selected package.
Booking available through:
The menu diagram below will show our fleet package options.
Compact City Cars
├── Self Drive
│ ├── Request Booking
│ └── Instant Booking
Medium Family Cars
├── Self Drive
│ ├── Request Booking
│ └── Instant Booking
│
├── With Driver Service
│ ├── Request Booking
│ └── Instant Booking
Exploring Jeeps
├── Self Drive
│ ├── Request Booking
│ └── Instant Booking
Microbuses 12-20 Seats
├── With Driver Service
│ ├── Request Booking
│ └── Instant Booking
Payment Procedure
Deposit Payment
When a deposit payment has been completed, your order may appear as Partially Paid in your account.
The remaining balance will be shown as a Future Payment.
You will receive a payment reminder when the remaining balance becomes due.
After the remaining payment has been completed, your order status may change to Processing or Completed.
Full Payment
When the full rental payment has been completed successfully, your order status may appear as Processing or Completed.
You can review your booking and payment status by opening:
Account → Login / My Account → Orders
Debit & Credit Card Payment
Debit & credit card payments are supported by PayPal and you may use your credit card without having a PayPal account.
Direct Bank Transfer
When paying by direct bank transfer, please follow the bank details shown during checkout.
After completing the transfer, submit the payment confirmation form and include your:
- Order number
- Customer name
- Payment amount
- Transfer date
- Proof of payment
Payment Failure
When a payment is unsuccessful, cancelled, or interrupted, you may receive a payment failure notification by email.
You can check your order status through the Orders section of your account or contact our reservation team for assistance.
Need Assistance?
When you are unsure about the online booking process, please complete the enquiry form on our Contact Us page.
You may also contact us by email or WhatsApp and provide:
- Preferred rental vehicle
- Rental dates
- Number of passengers
- Pickup and drop-off locations
- Flight details, when applicable
Our reservation team will be happy to assist you.
